INTERN: Client Lifecycle & Digital

RESPONSIBILITIES

You will undergo a summer program within CLD and work in functions within KYC (ECM, NBO/AFM and COO) with exposure to responsibilities, such as:

• Performing KYC analysis, gain exposure on client onboarding journey and regulatory requirements
• Working in collaboration with Front Office / Project Management / KYC teams / Other members of the onboarding organisation and contribute to the production workload of the team
• Supporting the Controls Office and the department in ensuring that the end to end control environment is operating as intended
• Playing a key involvement in execution of ad hoc or analytical requests relating to CLD
• Performing analysis and research to support the day-to-day onboarding processes and issues arising from compliance, audit or controls, and present the findings in a cohesive manner
• Working on transformation initiatives aimed at automation and efficiency gains
• Preparing, analyzing and designing reporting metrics for presentation to various levels of the management committee through data analysis of onboarding production team statistics
• Communicating with management on status, milestones and RAIDs, and escalate in a proactive timely manner

PROFILE REQUIRED

• Currently studying towards a Bachelors or Masters degree in Engineering, Finance or similar
• Demonstrate the capacity to work in a team environment, on collective success
• Display responsibility and act ethically
• Display commitment, demonstrating consideration for others
• Proficiency in Excel macro / VBA preferred
• Must be very reliable and pay particular attention to detail
• Ability to adapt quickly to challenging situations and find innovative solutions
• Good communication and interpersonal skills
• Fluent in English is mandatory

Behavioral Skills

• Client - Risk: I strive to satisfy clients while taking into account risks for the company
• Team Spirit - Open mindset: I listen and share my views and my expertise in an open mode
• Innovation - Thinking out of the box/Creativity: I propose new ideas and solutions
• Innovation - Simplification: I make things & ideas simple
• Responsibility - Performance: I strive for high performance
• Commitment - Care: I demonstrate consideration for others

This is a 1-3 month full-time internship with Societe Generale in Hong Kong whereby you will work within one business line / support function for the period. In order to apply for an internship opportunity with us, please ensure you are currently studying towards a Bachelor’s or Master’s degree and that you are available for the 1-3 month period on a full-time basis.

BUSINESS INSIGHT

Company Description

Societe Generale is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth. Committed to the positive transformations of the world’s societies and economies, Societe Generale seeks to build together with its clients, a better and sustainable future through responsible and innovative financial solutions. Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, Societe Generale has over 117,000 employees   and supports 25 million individual clients, businesses and institutional investors worldwide (figures as of August 2023). We have a presence in 11 locations across Asia Pacific. With our regional headquarters in Hong Kong – a core hub of the worldwide Societe Generale Group – we employ around 2,300 employees in the region. In addition, Societe Generale's Global Solution Centre (SGGSC) in Bangalore and Chennai supports the Group in Asia Pacific and globally with customised business solutions.

Department Description

The Client Lifecycle & Digital Department (CLD) resides as part of the Wholesale Clients Technology & Operations division within Global Banking and Investor Solutions (GBIS).

CLD’s mission is to deliver a state-of-the art digital platform, targeting both users and clients in covering pre-trade, execution and post-trade activities. CLD aims to grow our internal client knowledge and deliver a user-friendly experience through the client lifecycle, while mitigating risk to protect the bank. The department consists of the following teams:

• Existing Client Management (ECM) – responsible for managing and completing all KYC reviews, including periodic reviews, trigger events and remediation
• New Business Onboarding (NBO & AFM) – responsible for managing and completing all new client onboarding activities
• Client Experience Management (CXP) – responsible for providing our key clients with bespoke service, and acts as a final escalation point to address client incidents and requests
• Controls Office (COO) – responsible for overseeing risk management and internal controls across the CLD functions, implementing AML and non-AML operational procedures and training, quality and management of client reference and regulatory data
• Transformation (CIT) – responsible for management and delivery of day-to-day activities, as well as change initiatives impacting CLD