HSBC Operating Excellence Summer Internship – Hong Kong

For: Penultimate year undergraduates
Duration: 10 weeks
Areas: Digital Business Services - Operating Excellence
Applications close: 30 November 2023
Start date: June 2024 onwards

Overview

Come learn how to deliver innovative change that creates better services for our customers and helps our transition to net zero.

What you’ll do

• You’ll work within the areas of Global Operations, Deputy Chief Operating Office, and the Chief Control Office (CCO). You’ll manage projects that will give you exposure to customer service delivery, risk and governance management, large-scale transformation projects, and support to our regional and country COO offices.
• You will play a role in identifying processes that can be made more efficient to improve the services we provide to our colleagues and external customers.
• Those who do well on the internship will be offered a position on our Graduate programme.

Who you are

• You’re willing to learn.
• Thinking creatively to solve problems excites you. Downtime bores you. You want to make things more efficient, easier, and faster.
• You understand customers and like business, negotiating, building relationships, and moving at pace to adapt to changing situations.

What you’ll learn

• You’ll get an immersive introduction to HSBC and the world of Operations, including the roles of Deputy Chief Operating Officers and Chief Control Officers.
• A tailored induction will bring you up to speed about the project you’ll work on. A Grad Coach will help you make connections and navigate your way within HSBC.
• You’ll have hands-on opportunities to learn about Six Sigma, Agile, and project management, as well as soft skills that will set you up for a varied, international career.
• You’ll have plenty of opportunities for continuous learning and people to support you during your time with us so that you’re well prepared for your future. Read more about the support you’ll get.

Requirements: 

• Available to work full time for 10 weeks commencing June 2024;
• Obtained, or expected to achieve, a 3.2/4.0 cumulative GPA or equivalent 2.1 degree;
• Fluent in English. Mandarin and/or Cantonese advantageous but not essential;
• Legally permitted to work in Hong Kong.

Please note that you can only make one application each recruitment cycle. Candidates should make an informed decision before applying by reviewing the different business areas and location sections on our website.

We encourage you to apply as soon as possible as we recruit on a rolling basis and may close applications before the advertised date if all vacancies are filled.