About the Business Area

Our Group Infrastructure teams are the foundation of HSBC, providing essential support across technology, operations and key central business services for our global businesses and functions. We play a vital role in driving great experiences for customers and colleagues and enabling the bank's strategy. We offer a broad range of career opportunities across Group Chief Information Office (GCIO), Group Chief Operating Office (GCOO) and Global Functions.

Who You Are

We're looking for people who are always seeking better ways to do things. You're curious about how things work, enjoy tackling challenges, and handle change with ease.

You could be a great fit if you're:

• A natural collaborator: You're comfortable building relationships across teams, countries and cultures, using open communication to share knowledge and deliver results.
• An analytical thinker: You're confident with numbers – you simplify complex information, turn data into insights, and create smart, logical solutions that drive change.
• A clear, digital-first communicator: You present complex ideas simply – whether in person or in writing – using tools like Excel, PowerPoint and Word to structure information that can build trust and influence results.
• Eager to learn: You're adaptable, curious, and quick to embrace new tools, environments and ways of working.
• Ownership-minded: You take initiative and understand project-management basics – planning, prioritising and tracking risks and milestones – to help deliver change.

What You'll Do

Here's a taste of what you'll work on:

• Work with stakeholders to understand problems, ask the right questions, and agree what success looks like
• Gather and analyse information (data, documents, process steps, feedback) to spot patterns, risks, and opportunities
• Turn findings into clear options and recommendations that support decision-making
• Create concise materials (e.g., slides, summaries, simple process maps, trackers) to communicate progress and next steps
• Support delivery by coordinating actions, tracking risks and milestones, and helping remove blockers
• Test and refine improvements with teams, learning what works in practice and helping embed change

What You'll Learn

This is a structured 24-month programme designed to accelerate your career and give you broad exposure to HSBC's Group Infrastructure function. You'll gain the technical knowledge and professional skills you need to thrive.

Here's what's in store:

• Targeted training: Receive on-the-job training, work on real-world projects and develop experience hands-on
• Bespoke development: Sharpen your behavioural skills including – collaboration, communication, resilience, leadership and more – through workshops and coaching
• Stakeholder management: Work with colleagues across the business and learn from our experts
• Skills for the future: Develop your technical capability and the behaviours needed to thrive in a global organisation

Every graduate journey is different, depending on your team – but whatever your path, you'll have the support, structure and challenge to help you succeed.

Where You'll Work

You'll have the opportunity to join and contribute to one of our teams below:

• Finance – plays a vital role in ensuring that HSBC manages costs and deploys capital in the most effective way. The team provides financial insight, accuracy, and control, using analytical skills to support our Global Businesses and influence and challenge business decisions.
• Global Strategy – the CEO Office works with senior management to set the strategic direction of the bank at a Group, business, and regional level, driving collaboration, revenue generation and improving the ways of working.
• Global Risk & Compliance – Risk oversees a comprehensive risk management framework that is applied throughout the Group, while Compliance protects our customers, the organisation, and the integrity of the financial markets in which we operate.
• People – implements HSBC's people strategy, including talent management, succession planning, and employee mobility, while defining and overseeing frameworks that support employee performance management, reward, learning and development, resourcing, and engagement.
• Internal Audit – provides an independent, objective assessment of HSBC's risk management, control, and governance processes, helping the Board and Group Operating Committee to protect the assets, reputation, and long-term financial sustainability of HSBC.
• Group Chief Operating Office – drives simplification and transformation, and provides an exceptional customer-centric experience across all areas of banking (e.g. cards and loan processing, account services, ATM operations, credit risks evaluation, mortgage application review, and payments processing).

You can express your preferences for where you would like to work during the application process.

Eligibility Criteria

• Available to work full-time from July 2026 onwards
• Obtained, or expected to achieve, a GPA of at least 4.0/5.0 or 3.2/4.0 (as appears on your official university transcript or degree certificate), or an overseas equivalent to this
• Recent graduates with less than 2 years of full-time job experience or who will have graduated by July 2026
• Fluent in English