Cloud Solution Architect-Business-2024 Full Time Opportunities-Uni Students

The Programme

Every year, we welcome thousands of university students from every corner of the world to join Microsoft. You bring your aspirations, talent, potential—and excitement for the journey ahead. 
We’re a company of learn-it-all’s rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. 

Does this sound like you?  

Are you ready to join us and create the future? 

Come as you are, do what you love—start your journey with us today!

Those hired into this role are invited to participate in Microsoft Aspire Experience, a two-year learning and development experience where you'll build your network, cultivate intentional capabilities and gain perspective into the career opportunities across Microsoft’s many exciting businesses.

What You Will Do

Customer Centricity:

• Observes colleagues and learns to gather technology and customer/partner insights (e.g., feedback around technical preferences, environments, business needs) and align with solutions. 
• Works with internal teams and begins building relationships with customer/partner technical specialists under the guidance and supervision of others.  
• Contributes to customer/partner satisfaction by providing a positive customer/partner experience. Supports collection of customer feedback data. Establishes recovery actions or proactively makes offers to improve customer/partner experience.

Business Impact:

• With supervision, identifies issues and advises customers/partners to operate and optimize performance in accordance with Microsoft best practices.  
• Works with the customer to support resolution of technical blockers and accelerate consumption and solution implementation for selected scenarios (e.g., by application of technical capabilities).  
• Learns about the products, services, and value propositions of Microsoft's Cloud and Support businesses, and shares learnings with others (e.g., peer groups, customers) as appropriate. Leverages an existing architecture approach or reference architecture to support delivery on Microsoft's Customer Promise.

Technical Leadership:

• Leverages development opportunities (e.g., mentorships, role-based resources, trainings, internal events such as Ready, Build, Ignite) to learn new technologies or services. 
• Provides input to virtual team members when asked, using a basic knowledge of Microsoft architectures and products.

Other:

• Embody our culture and values. 

Required Skills and Abilities

Qualifications: 

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field. 
• OR equivalent experience.

Preferred Qualifications:

• 1+ year(s) work or internship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management. 
• OR equivalent experience.

About Us: 
 
Every company has a mission. What's ours?  
 
To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today.  
 
Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves.  
 
We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting differences. When we show up, we achieve more together.