Business Process Analyst - Information Systems - Intern

The Programme

Main responsibilities include developing detailed business process maps and documentation to assist new employees in their orientation process.

This position offers a wide range of opportunities to learn about different aspects of the insurance industry and enhances the onboarding experience for new hires.

Your responsibilities will include fostering meaningful connections with customers, partners, and individuals, as well as delivering brand positioning and messaging.  

By doing so, you will have the opportunity to make a positive and healthy impact through all communication channels, ultimately helping more people live healthier, longer, and better lives.

So, if you believe in building a better future, read on. 

What You Will Do

• Use Visio or other process modeling tools to create clear and comprehensive business process maps and supporting documentation.
• Collaborate with cross-functional teams to gather relevant onboarding content (e.g., IT, Operations, Management).
• Design and develop engaging presentations, handbooks, and informational documents for new hires/cross-functional teams' reference.
• Contribute to the development of checklists, quick reference guides, and other tools to enable effective new hire onboarding.
• Provide insights and recommendations for improving the overall new hire experience. 

Required Skills and Abilities

• University students majoring in business, economics, human resources, information systems, or a related field.
• Good analytical and problem-solving skills.
• Good communication and interpersonal skills.
• Proficiency in Microsoft Office and Visio.

Others:

You are required to obtain the relevant license(s) if your job involves regulated activities. 

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

FIND YOUR 'BETTER' AT AIA

We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we’d love to hear from you. 

About Us:

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group.  

It has a presence in 18 markets in Asia-Pacific – wholly-owned branches and subsidiaries in Hong Kong, Thailand, Singapore, Malaysia, China, Korea, the Philippines, Australia, Indonesia, Taiwan, Vietnam, New Zealand, Macau, Brunei, a 97 per cent subsidiary in Sri Lanka, a 26 per cent joint venture in India and a representative office in Myanmar and Cambodia.