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Intern - Information Technology

The Programme

You're invited to explore an abundance of purpose-driven career opportunities at Principal.

Be part of Principal - Be a part of a winning team. You’ll work with a high-performing team designed to develop you as an individual. Passion and drive are celebrated and rewarded. You can expect a collaborative work environment and exciting opportunities for career growth.

Career Progression - Seeking a place where you can take your career to the next level? Principal offers you the ability to constantly learn and earn new credentials. You’ll be supported by leaders who care.

Inclusive Workplace - Our work environment is inclusive, welcoming, collaborative and supportive. We encourage creativity, curiosity and celebrate success! 

What You Will Do

As part of the IT Infrastructure, Service Desk team, the Intern will be responsible for the engineering support of PC in BAU and digital transformation projects; and PC and hardware accessories provisioning to in-house user. Maintain the hardware inventory with business standard. Escalate the issue when it is appropriate.

Above all, having the customer service-oriented mind-set and be the best attitude is the key component of this role.

Key responsibilities include: 

  • Ensure that IT services are provided to end users, and established service level commitments and end user satisfaction are met.
  • Supporting digital transformation and innovation projects in the company.
  • Deploying PC to end users as per the company standard.
  • Having the customer service-oriented mind-set and be the best attitude.
  • Knowledge on Windows End Point Device and iOS/Android Device.
  • Work closely with other IT teams, end users and service providers to design, implement and improve overall service delivery and efficiency. 

Required Skills and Abilities

  • Customer Focused: Passionate drive to understand user requirement.
  • Critical Thinking: Thoughtful process of analyzing user issues and problem solving in a proper solution.
  • Team Mentality: Working closely with the team and execute on team’s common goals.
  • Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. 
Closed 5 days ago
Closed 5 days ago
  • Job type:Internships
  • Disciplines:

    Information Technology

  • Citizenships:

  • Locations:

    Hong Kong

  • Closing Date:6th Aug 2022, 6:00 pm

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