2022 University Graduates – Technical Operations Analyst

About The Role

Here at FDM, we recruit, train and deploy talented individuals who are looking for a diverse and exciting career in technology. We welcome graduates from all degree backgrounds to apply for our award-winning Careers Program. FDM is a FTSE 250 employer operating across Asia-Pacific, the UK, mainland Europe and North America. We provide various opportunities for our consultants to work in technical roles alongside some of the world’s biggest brands including HSBC, Allianz, BNP Paribas and Manulife.

We are currently seeking candidates interested in building a career as a Technical Operations Analyst.

Job Description

As a Technical Operations Analyst, you will be at the heart of both technical and business operations, providing critical support for an organisation’s IT estate, technical team and business users.

The FDM Technical Operations Graduate Programme will prepare you with specialised training in technical skills and operating methodologies, giving you the confidence to provide crucial support in a wide range of capacities. You will develop skills in Linux and Windows-based operating systems, SQL, Information Security and Networking as well as a strong troubleshooting ability working in practical labs and scenario-based projects.

Once trained, you will work with our clients as part of their integrated teams but will be fully supported by FDM to ensure you have everything you need to excel on-site.

What will my time at FDM be like?

When you join the FDM training academy in Hong Kong, you will have the opportunity to receive the relevant training and qualifications needed to succeed in a career in tech. After successfully completing your training, you will work with one or more of our clients during the two-year programme.

Our award-winning Careers Programme allows you to become an expert within your field as you will gain transferable skills and receive full support and mentoring throughout your time with us.

About You

Do you qualify for the Technical Operations Consultant Graduate Programme?

Do you think you’ve got what it takes to pursue a career as a Technical Operations Consultant? At FDM, we’re looking for ambitious graduates with a passion for business and technology to join the team. We accept candidates from all universities and there’s no need for any prior experience or a STEM background! We also ask that you are:

• Bachelor’s degrees (preferably in Finance, Business, Management, or a STEM related field)
• Excellent communication and interpersonal skills
• Good decision making skills within fast-paced environments
• Strong attention to detail and strong organisational and time management abilities
• Able to commit to the two-year consultant programme with FDM following completion of training
• Proficient in English
• Ability to work under pressure
• Logical problem solver
• Excellent customer service and communication skills
• High level of integrity to build and maintain trusting relationships
• Curiosity about technology and how things work
• Eligible to work in Hong Kong

What we offer you:

• Commercially relevant training
• Access to industry-recognised qualifications
• A foot in the door to some of the world’s most reputable organisations
• Mentoring and ongoing support throughout your entire FDM journey

About Us

About FDM

FDM Group is the market leader in the recruitment, training and engagement of IT and business professionals. We are a FTSE 250 company with centres throughout APAC, Europe and North America.

We have launched the dream careers of graduates for over 30 years, with over 2,600 globally in 2021 alone. And we provide opportunities for our consultants to work alongside some of the world’s biggest brands.

Fulfilling CEO Rod Flavell’s promise at the beginning of the pandemic, since 2020 none of those working for FDM have lost their job because of COVID-19.

The FDM Group has won many awards including the Equal Opportunity Award for Gender Equality, Racial Equality and Inclusion in 2021, and was named one of GradSingapore's 100 Leading Graduate Employers.

Our culture

With 95+ nationalities working together as a team, FDM is a company committed to diversity and inclusion, in terms of background, culture and skills. We celebrate difference because we want everyone to have equal opportunity to belong and grow in their career. We are active in creating a more gender-balanced workforce, with circa 33% of our senior management team and 31% of all employees identifying as female.

Diversity and inclusion are at the heart of what we value as an organisation. FDM Group is an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, religion, sex, sexual orientation, age, disability or any other status protected by law. Our recruitment team are happy to support with any reasonable adjustments that are needed within the recruitment process.